FAQs

1. How can I place an order?

Simply browse our products, add your favorite items to the cart, and proceed to checkout. You can pay online or choose cash on delivery (where available).

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5. What is your exchange policy?

You can request an exchange or return within 7 days of delivery if the item is unused and in original condition.

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6. Do you offer cash on delivery (COD)?

Yes ✅ — we offer COD in Pakistan.

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7. How can I contact customer support?

📧 Email: genzyostore@gamil.com
📞 WhatsApp: +92 3711022996
Our support team is available Monday to Saturday, 10 AM – 8 PM.

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8. Are your products original and tested?

Yes! Every product is carefully tested before shipping to ensure quality and performance.